07-05-2007 07:15 PM
For anyone out there using a wide screen format television or monitor! If you find your cable output from your cable box not meeting the screen aspect ratio, you can manually set this and more via the Video Configuration Screen. Before making any changes consult your television / monitor manual. Check that the problem is not the television / monitor settings first. To do so: (using the Motorola DCT6416 III)
Turn the power off on the cable box.
Press the menu button on the front of the cable box.
A black & white screen will now display allowing you to chose your aspect ratio as well as additional settings for HD televisions.
Use the Cursor Up & Down buttons to navigate the menu and the Left and Right Cursor buttons to make the changes.
You may also use your remote to do this! Follow the same steps as above just using your remote.
In my case my 20" wide screen is 480I, so I set my aspect ratio 16:9 and set the HDI to 480I...
If you have any issue with this you can always reset to defaults by selecting so at the bottom of this menu.
07-06-2007 12:26 PM
08-07-2007 06:04 PM
08-10-2007 05:56 PM
08-22-2007 07:49 PM
08-22-2007 08:08 PM
08-22-2007 10:03 PM
08-23-2007 07:30 AM - edited 08-23-2007 07:34 AM
01-06-2008 08:26 PM
01-06-2008 09:07 PM - edited 01-06-2008 09:08 PM
01-06-2008 10:28 PM - edited 01-06-2008 10:35 PM
01-10-2008 06:56 PM
06-17-2008 01:04 AM
06-17-2008 03:37 AM
Sounds like you don't have the cable box setup configured correctly. See this.
curiouscustomer wrote:any ad vice if they gave you DCH3200. All my SD channels come through in widescreen, but HD comes through Full screen only. A little backwards if you ask me, I think the box they gave me just last month is way outdated
06-17-2008 11:27 AM
08-12-2008 04:13 AM - edited 08-12-2008 04:36 AM
09-03-2008 10:33 PM
05-08-2009 01:59 PM
We have the same problem. It only started when we went from a digital box to a HD digital box. My TV is a 53" Panasonic HDTV projection monitor widescreen (about 7 years old) with analog QAM channel capability (which we use for the PIP). The settings have been checked and double checked on the cable box and the tv. The best we can do is push the picture up and read the bottom scroll or push the picture down and read the top information. To me, it looks like overscan, but there is no way to change that. We use component connection so the aspect ratio on the TV cannot be changed on HD channels, just regular digital channels. Our TV uses cablebox settings of 1080i for HD on the components (no options on remote) and 480i for the 4:3 override which allows us to view in 4:3, full, justified or zoom via the remote. If I change the cable box to anything but 1080i we end up with bars on the sides of the channels, even in HD, but the top and bottom are still cut off.
This really bites when you are trying to watch a race.
05-02-2014 02:41 PM
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map