XfinityTV and Equipment

[MzATL85]

I'm trying set my DVR to record from my computer...But the system keeps saying they're unable to locate the boxes in my home. Does anyone have a solution for this?

[anita0817]

You need to have Anyroom DVR service to be able to use that feature.

[JayInAlg]

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anita0817 wrote:

You need to have Anyroom DVR service to be able to use that feature.

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This above comment is incorrect, the OP needs a Motorola DVR, including a stand alone unit.  AnyRoom has nothing to do with it.

[anita0817]

Jay

Where I live, you have to have Anyroom DVR in order to have that feature to work. I guess the Motorola area is different than the SA/Cisco area.

[JayInAlg]

The correct response to the OP should have been to ask what model cable box they have, then give the proper answer depending on the equipment.

[anita0817]

Hey - I've seen posts where you automatically assume that people have motorola boxes when they don't. You should take your own advice.