07-23-2012 10:33 AM
If your getting a "one moment please", "s0a00" or pixelation, it indicates a poor signal to the TV outlets. If nothing has changed in the home with the wiring or splitters, then most likely it is an outside issue and a Comcast tech needs to come out to find and fix the problem. it can be a damaged drop cable, loose / wet / corrorded fittings or upstream into Comcast's RF portion of the plant.
Please call Comcast and insist on getting a tech out.
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