Reply
New Visitor
fboni44
Posts: 1
Registered: ‎12-25-2012

Comcast remote cannot control my audio levels

I just purchased a Samsung HDTV, and an Insignia NS-SB212 Soundbar from Best Buy. The Best Buy installers were able to interface the Comcast remote to control the Samsung HDTV, but they were unable to get a code for the Insignia sound bar. Now I have to use the remote provided by Insignia to control my audio levels. What a hassle! Please tell me your Comcast remote can also control audio levels on the Insignia soundbar. I anxiously await a reply. Thank you.

Cable Expert
i-am-nerdburg
Posts: 10,005
Registered: ‎06-27-2009

Re: Comcast remote cannot control my audio levels

[ Edited ]

It's possible that the remote will work.

 

Turn on TV

Press TV key on the remote;

Hold SETUP until TV key blinks twice;

Press "991"  (TV key will blink twice);

Press POWER;

If nothing happens, press TV, then press power. Repeat until TV turns off

When TV turns off, press the SETUP key to store the code.

 

You can find also find instructions here:

 

http://customer.comcast.com/Pages/HelpNFC.aspx?print=false&id=remotes

 

If the remote does not, consider purchasing a "smart" remote like: http://www.logitech.com/en-us/remotes