11-25-2009 11:53 PM
I have two DTA's and an STB. One DTA has worked for 2 weeks (since setup), now shows flashing power LED. Two attempts by tech's to reset this DTA have not changed this condition.
Flash pattern repeats: two flashes, pause. TV screen shows "Service Interruption - Call Comcast" screen.
Tech recommendation is to exchange the DTA for a good one. I want to avoid unneeded trips.
(1) Is it likely that the DTA would just go bad after two weeks?
(2) Is there troublshooting that I can do to get a better diagnosis?
Solved! Go to Solution.
11-26-2009 07:20 PM
12-03-2009 04:44 PM - edited 12-03-2009 04:44 PM
12-08-2009 01:21 PM
So I started to get the blinking of death a couple of days ago. Haven't had time to do anything other than connect it to the line coming off the pole to rule out a bad splitter or something.
Do I even bother callling tech. support to reset it or have these issues been prevalent enough to indicate a bad box that just needs to be swapped out at the comcast office?
03-29-2011 06:49 AM
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