03-09-2010 01:27 PM
03-09-2010 03:37 PM - edited 03-09-2010 03:37 PM
Go here, http://digitalnow.comcast.com/FAQs.aspx?map=all_fa
03-09-2010 04:58 PM - edited 03-09-2010 04:59 PM
03-10-2010 03:45 PM
03-10-2010 03:54 PM - edited 03-10-2010 04:34 PM
As far as I know, Augusta, GA is the only area with encrypted local HD, but I passed the question on to the Comcast forum administrator for clarification.
JayInAlg informs me that Augusta has no analogs, but the locals, SD and HD, are unencrypted. I must've misinterpreted ComcastGeorge's statements about Augusta (which is good).
03-11-2010 08:05 AM
WarEagle57, I am being told here in Baltimore that the local HD channels will NOT be available unencrypted after the transition--only a handful of SD channels. Is that likely to be true?
I know the transition and all thev variables can be very confusing. As WarEagle57 mentioned, you will be able to receive Local HD using your TVs digital QAM Tuner after the transition. However, if you wish to have any additional HD, a subscription to our Digital Tier and HD service will be required.
03-11-2010 08:15 AM
George, the more I learn, the more confusing it becomes. I understand from your reply that after the transition I will be able to receive local channels in both SD and HD through a QAM tuner. But I don't understand your next statement. Since I do subscribe to the digital tier and to HD, does that mean that my QAM tuner will be able to receive other, non-local HD channels after the transition? Or will all non-local HD be encrypted? (Note: I receive a few dozen non-local HD channels now.)
Many thanks for the information. It has been impossible to get a coherent, or even consistent explanation from the customer service or tech support people.
03-11-2010 08:37 AM - edited 03-11-2010 08:37 AM
jboland said, "It has been impossible to get a coherent, or even consistent explanation from the customer service or tech support people."
Indeed, I have learned much more from this forum than from the Comcast phone techs. When I mentioned needing a splitter and A/B switch in order to continue receiving the local HD the tech said to me, "Where did you hear that?". When I said, "digitalnow.comcast.com FAQ number 29", he merely replied, "Oh". But he was very helpful otherwise (after I got him to stop trying to sell me a higher tier).
03-11-2010 12:02 PM
...Since I do subscribe to the digital tier and to HD, does that mean that my QAM tuner will be able to receive other, non-local HD channels after the transition?
Or will all non-local HD be encrypted?
03-12-2010 11:36 AM
03-12-2010 06:08 PM
Thanks for the further clarification, Jkco. The answer to my question doubtless appeared obvious, except that every person I have spoken to at Baltimore City Comcast (3, or possibly 4, I have lost track) has told me quite firmly that ALL of the HD channels, specifically including local channels, will be encrypted after the transition. Also, I was a bit amused to hear a service rep telling me that receiving those channels through a QAM tuner was improper and possibly illegal. I was also told this a year or two ago when I first purchased the HDTV in question and was trying to set up the QAM tuner. A service rep told me at that time that they could not give me a QAM-to-STB table because I was not permitted to access these channels through a QAM tuner. Please note that I subscribe to the highest digital tier and to HD service and that I have a STB on another TV.
03-13-2010 12:12 AM
03-14-2010 12:40 AM
I have digitial starter and my area was converted on the 10th. I would like clarification on what I should see on my TV with the cable connected directly to the TV. Prior to the 10th, my TV stated the 4 majors were 1080i, now those stations are gone. The remainder of the stations are still present at the same old 480i resolution that they were before the change. I never paid for the HD (1080i, 720p) channels before, so I don't expect to see DiscoveryHD. Will the 480i channels remain? If so, return the 4 major HD channels and I'm good.
Thanks for your help,
03-14-2010 01:36 AM - edited 03-14-2010 01:37 AM
First, rerun your setup to rescan your channels on the TV connected to the cable outlet and see if the HD's come back. Many times the QAM's get moved around and you need to rescan to get them back.
Normally you would continue to receive the SD & HD locals on TV's connected directly to the cable.
If they don't reappear, then post your location.
03-15-2010 08:42 AM
03-15-2010 01:59 PM
If a person is using a splitter with one cable going directly into the TV and the other going into the box, I assume that when they rescan the TV that they would have the TV set for receiving the signal directly from the cable and NOT from the box, is that correct?
03-15-2010 02:09 PM
03-15-2010 02:18 PM
Doesn't my scanning directly from the cable do all channels including channel 3?
If not, how would I do channel 3 by itself for the DTA? Would I set the TV to receive the DTA and rescan? If so, would that not messup the first scan the I did? Sorry for the dumb questions.
03-15-2010 02:23 PM
It matters on the TV more than anything. Tv's scan differently, with different results. Some you need to scan twice, once for analogs, once for digitals.
Many times, you can add or delete manually in the menu, so if you scanned the digitals, then add the ch 3 analog manually if you can.
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