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New Visitor
Posts: 1
Registered: ‎08-05-2009

Exchange old cable box for a new one

I was wondering what the rules were for if I wanted to exchange my old, outdated cable box for a new one.  Would it cost any more? is it free?? plz help
Regular Problem Solver
Posts: 586
Registered: ‎09-17-2008

Re: Exchange old cable box for a new one

It shouldn't cost any more.  The type of box available depends on your market.  You should be able to swap it for an updated version.

 

Cable Expert
Posts: 10,676
Registered: ‎12-31-2004

Re: Exchange old cable box for a new one

Comcast will trade you a newer box with no question, assuming they have one.