XfinityTV and Equipment

[twopeastwocats]

Ive tried my programming code and the volume works but my guide doesnt work.

[rog286713 · Accepted solution]

did you press cable and then press guide?   try unplugging the box and then plugging it back in.

[Rapier]

did you press cable and then press guide?

Yes that worked for me. Thanks!

[Linda0009]

I had the same problem... I fixed reading this post...  Thank you guys..!!!

[Michgirl9090]

Wow, After 2 hours and 2 different calls with comcast and STILL they were unable to help me over the phone......this answer helped me right away! Thank you thank you thank you!!