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New Visitor
Posts: 1
Registered: ‎11-01-2007

HD box yellow data light

New HD box the yellow data light stays on all the time
Bronze Problem Solver
reasd
Posts: 4,619
Registered: ‎02-22-2007

Re: HD box yellow data light

If it's a Pace RNG110 box, that means there is a on screen message waiting from Comcast. 

 

To clear your message, press "menu" "menu" "messages" and read and clear the messages.

 

You can also turn off the message indicator permanently by going into the "menu" "menu" "setup" "guide setup"  Scroll down to page 2 to message indicator and turn it off.

Bronze Problem Solver
andyross
Posts: 2,650
Registered: ‎10-17-2003

Re: HD box yellow data light

Even if you disable the light, you will see an envelope icon at the top of some iGuide menus whenever there is a message still in memory.

Visitor
Posts: 1
Registered: ‎08-12-2006

Re: HD box yellow data light

My box had the solid amber light and I was told there was something wrong with the box and it had to be traded in.  Sure enough, messages show up in RED, not AMBER and the box was traded out.  No more problems.