Reply
New Visitor
speedsterpaul
Posts: 3
Registered: ‎11-04-2010

High Def channels not working

None of my High Def channels are working. I get a notice: one moment please- this channel should be available shortly   ref code S0a00.  Our power went out, and when it came back on our TV was dead. Replaced TV but am having problems with cable now

Silver Problem Solver
reasd
Posts: 6,127
Registered: ‎02-22-2007

Re: High Def channels not working

[ Edited ]

speedsterpaul wrote:

None of my High Def channels are working. I get a notice: one moment please- this channel should be available shortly   ref code S0a00.  Our power went out, and when it came back on our TV was dead. Replaced TV but am having problems with cable now

 


Hello,

How long has that the channel should be available shortly been going? The error

S0a00 means you have signal issues. First I would check all your connections if they are all tight. If they are then I would call tech and have someone come out.

 

Cable Expert
WarEagle57
Posts: 10,676
Registered: ‎12-31-2004

Re: High Def channels not working

This is indicative of a low signal level.  See this post.

Official Employee
ComcastKeisha
Posts: 1,561
Registered: ‎09-20-2011

Re: High Def channels not working

 ---

 

 

Sorry about the inconvenience you are having.

Please confirm that you are still experiencing the same issues so that I can reset your equipment and troubleshoot with your box. 

Thank You
-Keisha-