02-05-2012 12:17 AM
I'm using a DCX3400 DVR provided by Comcast with a 46" Sony Bravia HDTV in my bedroom and cannot find any reference to CC on the Comcast menu. I have the same setup in my living room and I was, at some point, able to activate the CC. I'm almost positive that I was able to activate it using the Comcast system but cannot remember how I did it and can't find any instructions online. I just contacted a tech through Comcast 'Chat' but the person I was speaking with wasn't very clear with the instructions she provided. Very frustrating...can anyone help?
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05-02-2012 12:17 AM
09-29-2012 10:04 PM
Am new to Comcast and I found this forum. I see where others have been seeking the CC feature and I see the answer, but I have no idea how to turn off the DVR with the remote so I can hit menu to bring up the display for toggling the CC on or off. Thanks!
09-14-2013 07:12 PM
turninn CC is easy, watch this simple video http://customer.comcast.com/help-and-support/cable
basically hit menu on the remote, select menu from the Quick menu, then select Setup, select Closed Caption, and change it from off to on by using the (to the right) arrow on the remote. Then one the closed caption has "on" next to it, click exit on the remote
if this does not work for you watch video link above, it does mention for certain comcast boxes you just need to turn the CC on via your TV remote instead of cable remote.
HOPE THIS HELPS PEOPLE, I WAS AMAZED I WAS THIS EASY, I HAD GIVEN UP!!
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