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New Visitor
saraspunda
Posts: 2
Registered: ‎10-04-2010

No audio all of a sudden, but only for cable/TV

We have a new plasma TV and surround sound system hooked up to a DVD/blueray and our cable box. We had it hooked up by professionals and it has worked great for months. Last night while watching TV, the sound just quit. But we still get sound if we listen to the radio through the receiver, play Wii or watch a movie on the DVD player. Have checked all connections and are all still secure. Tried the "help" function on the universal remote to no avail. Help!

Silver Problem Solver
commanguy
Posts: 5,348
Registered: ‎01-11-2010

Re: No audio all of a sudden, but only for cable/TV

What is the model of the cable box?

Also is is just a DTA(small converter box)? If so press the LANG button on the remote. Sometimes the signal thinks it is supposed to be in another language or SAP mode.

If it is not a DTA then please post back with the model of your cable box

Thanks

 

New Visitor
saraspunda
Posts: 2
Registered: ‎10-04-2010

Re: No audio all of a sudden, but only for cable/TV

It is a HD DVR. I actually decided to unplug it and reboot it and that did the trick. Just like a computer...when it doubt, reboot!

Silver Problem Solver
commanguy
Posts: 5,348
Registered: ‎01-11-2010

Re: No audio all of a sudden, but only for cable/TV

Yeah, same for a lot of the boxes, SD or non DVR HD boxes.

Congrats on getting it fixed. Thank you for posting back.