Reply
New Visitor
amb916
Posts: 2
Registered: ‎10-18-2011

Only getting one channel after activating xfinity digital

[ Edited ]

came home to a tv that wouldn't let me watch unless I installed the DTA.  Got the DTA up and running (i only have $13 basic cable) and it would only broadcast channel 104. Got on the phone with the help desk, and they reset the DTA and refreshed, etc, but to no avail.

 

According to them, this is a California wide problem.

 

They are sending out another DTA so i have to wait with no tv service now =(

 

Was my chain yanked , or is anyone else experiencing this problem?

Gold Problem Solver
BruceW
Posts: 7,247
Registered: ‎12-03-2007

Re: Only getting one channel after activating xfinity digital

[ Edited ]

amb916 wrote: ... Got the DTA up and running (i only have $13 basic cable) and it would only broadcast channel 104. ...

You probably already know this, but just in case -- If you are trying to change channels on the TV, it won't work. You must leave the TV set to channel 3, and use the DTA remote to change channels. Also be aware that it's easy to hit the DTA remote's LANG button with