08-15-2013 08:05 AM
Thanks to you both for your input. It will cost a great deal
of money to have an electrician try to fish all the existing
cable through the walls on a 2 story home and replace it. My cables
are in a box attached to the house. Comcast wants RG6
cables and have them dropped in the cellar which then
they will put an amp or booster on. Apparently this amp
thing is not suitable for outdoor installation in the box. The
electrician says he can run one rg6 into the cellar. We
are awaiting a call from a Comcast tech to determine what
will happen. I have a 20 yr old home. This must be a problem
for many people who don't have homes built within the past
Comcast is saying this new dvr will sometimes freeze and it
could also effect my phone & internet without the rg6 cabling.
Thanks again and if you have any further ideas, please let me
08-15-2013 11:51 AM
08-15-2013 12:19 PM
Two techs came out with the dvr and related equipment. The one tech connected the
dvr which was loading and from what I saw of it briefly, it was showing information as it
was loading as to what it was doing. The other tech went and looked at the cellar and
the box outside the house and said to disconnect the new dvr and he wasn't going to do
anything until all the cable was changed.
Maybe a different tech would have done differently.
08-15-2013 12:54 PM
You might also want to check with a local contractor to see what they suggest you do, as they would be concerned about more than just the Comcast cable. Not all Comcast techs are not looking out for the customer as much as they are looking out for Comcast.
08-15-2013 01:31 PM
Not sure about that question; One guy drove a car and the other had
a Comcast van and said he was the office manager but they were so
busy he had to be in the field. He is the one who decided to not
install anything. Maybe the other guy was a subcontractor. I know
Comcast has used them in the past.
Probably the office manager isn't the best person to be doing installations.
08-15-2013 01:57 PM
08-17-2013 07:34 PM
This could actually turn out to be a simple job, if the cable isn't stapled inside the wall. You could use the existing cable to pull the new one.
If your existing cable is just coming out of the wall through a hole, give it a gentle tug and see if the other end moves.
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