07-04-2012 03:11 PM
Press pause during a live TV show. It does pause. Press DVR and start watching a recorded show, say for 10 minutes. Press last to go back to live paused show. It is paused but it has jumped ahead 10 minutes, in other words it didn't really pause. If the other tuner was also paused, and you swap to it, it did stay properly paused.
I'm fairly sure this worked fine with my old DCT6412.
Seems like a software bug to me. Comcast/Motorola, can you please fix this and download a firmware update.
07-04-2012 03:14 PM
let me ask, why are you pausing on one tuner and then going to the dvr to watch a show and then stopping it and going back to the other tuner? are you switching tuners or pressing the last button. to keep it paused you need to switch to the other tuner by pressing the swap button.
If you could explain why your doing what your doing maybe it will be clearer.
07-04-2012 06:15 PM
Live can only pause as much as the buffer holds. For HD, that would be a minimum of 15 minutes, but can reach 45+ minutes for some highly compressed channels. For SD, it's 45-120+ minutes. Once it hits the end of the buffer, the pause will cancel.
That said, 10 minutes should be enough. Depending on what you are doing, you can just do a swap, then use PageDn to jump back 5 minutes at a time, and using the review button for smaller 15-second back jumps. You could even hit RECORD so it starts recording. Then you can watch it whenever you want.
07-04-2012 07:02 PM
Okay, you might be sorry you asked, but here goes.
Tuner 1 is recording a show. I am watching a baseball game on tuner 2. Baseball is very efficient to watch with a DVR since you can fast forward through non-action and watch the game quickly. So I pause the game and let it buffer for 10-15 minutes (as someone said 20 minutes is the max buffer size). I then watch a recorded program while it is buffering. You can then conveniently use the last button to go between the game and the recorded show.
But as I mentioned, the pause isn't working correctly. When I go back to the game it has advanced 10 minutes (and is essentially in real time), but of course I don't want to see the live score, so I have to quickly rewind it. It is awkward.
Try this situation with your DVR and let me know if you have the same issue. My older one did indeed pause the game in this situation.
Okay, I guess you can say get a life, but that is one of my bad TV habits.
07-04-2012 10:45 PM
I will try this tomorrow but I have an older box also. Try this. When you switch back to the paused show use the swap button not the last button and see what that does.
07-05-2012 05:02 PM
What you are doing should work (watch a recording while the live programming runs.) LAST should properly swap between the two.
I've done the above very often, although I don't always pause the live. I haven't noticed any issues, though. I do have an older DCT-6412.
07-11-2012 07:59 PM
To watch a Sunday football game I usually record it and wait an hour before watching it. By fast forwarding through the recording I eventually catch up prior to the game actually finishing. What you have to watch out for is the LIVE notification that pops up indicating that you can't fast forward anymore. Unfortunately it's usually still several minutes behind actual live action. This is important to know as you don't want to delete the recording during a commercial and go to live action. You'll find yourself missing several minutes of the game.
09-26-2013 04:33 PM
Did anyone ever get an answer for this problem. I also just like burte123 like to pause a phillies game and go to watch something I previously recorded. I stay on the same tuner because the other tuner is recording something at the same time. Ie tuner 1 is recording tuner 2 is paused and I am watching something prerecorded. When I am not doing a live recording on the other tuner I do switch tuners (swap) and watch prerecorded shows. What both of us are doing used to work a few years ago with older boxes. I have two dvrs (instead of anyroom) and it happens on both boxes - rng200n and dcx3400.
By the way the live show (game) will advance the exact amount of time that I am in the dvr playback...
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map