XfinityTV and Equipment

[Robchris1620]

ok so here is the issue, I have a 60 lg plasma I hook up my hdmi that had been on there before (it fell out) and it fried my TV as well as my cable box. no big deal the TV is under warranty, so I decided to get my 47 Samsung plasma from my room with another cable box, same thing happens, hook up a hdmi and it fried my TV and the cable box what is going on here? I inspect the board on the cable box and you can see that it is fried at the hdmi port all the way up through a few bga's on the board, why did this happen, and who is going to pay for this? so you are not the only one with this issue, at least only one of your tvs broke.

[rog286713]

send an email here.   You should all your insurance company for reimburesment.   That is a new one for me.

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[peanuts5]

this just happened to us too..and according to the comcast person..it;s our problem...weather was not bad at the time and NONE of the rest of the house was affected...so ticked off at comcast right now..this WAS NOT OUR FAULT.

AND we can't get a service guy in here for 2 days now..yeah.we are an Infinity Insider..one of their most valuable customers..yeah right....checking out verizon tomorrow..had enough..