XfinityTV and Equipment

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kmccutch
Posts: 2
Registered: ‎03-15-2011

Re: No sound when Comcast box is on.

‎03-15-2011 01:08 PM

We had sound for tv. Sound is fine for Wii and dvd. Then we lost sound and picture.

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JayInAlg
Posts: 10,459
Registered: ‎03-02-2007

Re: No sound when Comcast box is on.

‎03-15-2011 02:00 PM

Do you see the menu's from the set top box, or nothing at all?

 

 

If you don't get the menu's and are hooked up with HDMI, then try both unplugging the TV and the set top box for a minute, then powerup the TV, then the set top box.  It might be due to HDMI hadshaking issues.

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