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New Visitor
th513
Posts: 1
Registered: ‎04-09-2012

Remote control volume not working

I can't get the volume control on the comcast remote to work on my TV.  It works when the TV is first turned on but then it stops working.  How can this be fixed?

Silver Problem Solver
rog286713
Posts: 13,999
Registered: ‎06-17-2008

Re: Remote control volume not working

make sure your pressing the tv button first on the remote also try to change the batteries, also it has been reported that some tv's with backlighting can interfere with the signal from the remote.   If you get close to the box does it work then.

Official Employee
ComcastTeds
Posts: 7,108
Registered: ‎01-09-2012

Re: Remote control volume not working

Just to add to what Rog posted, some newer LCD TV sets can interfere with the remote control frequencies when they warm up. You may need to adjust the TV set's backlighting setting, check your TV’s manual for how to do that.