XfinityTV and Equipment

[anita0817]

For months I've been having problems with my dvr. I've had numerous techs come out and all of them told me that I did NOT have any signal issues.

Well over the weekend, I had to swap out 2 boxes and yesterday I had no signal at all.

This morning another tech came out and guess what - I had a signal issue the entire time.

Roger286 - you've said it all along that I had a signal issue and you were right. You're the man!!!! Never going to doublt you again.

[rog286713]

Thanks!!

[anita0817]

Very welcome!!! Like to give credit when credit is due.

[BruceW]

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anita0817 wrote: ... guess what - I had a signal issue the entire time. ...

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Did the tech say what the signal problem was?

[anita0817]

Now mind you, this about the 6th tech that has been at my house and every other tech told me that the signal was fine.

He did say that there was a problem outside my house and he added a blaster to the splitter that feeds my tv/dvr and internet modem. There are three other houses attached to mine and I am at the end of the line, so I don't know if that had anything to do with it though

[BruceW]

Boy, you'd think they would have figured that out about 5 techs and several box swaps ago.

Oh well -- enjoy your finally-working Guide and your new HD channels!

[anita0817]

BruceW,

Thank you, but I don't want to jinx it. I've had too many problems and too much aggravation.

I'm thrilled that my SA area finally has more HD channels. YAY!!!