01-31-2011 12:36 AM - edited 04-08-2011 04:21 PM
Set Top Box Catalogue and User Manuals
Universal Remote Control Codes
DVR and Advanced Features
Setting Parental Controls
My DVR Manager
Payment Center Locator
07-23-2011 03:20 AM
Moved to the Customer Service Forum and will notify the Administrator of your post. Click on the blue link to go to your post and replies to it.
11-21-2011 08:58 AM
OK..My question is probably general. Being non-computer literate I have not been able to find the answer to my question. I would like someone to respond in simple language and explain the difference in Comcast and Xfinity. Both names appear on my email accounts and in other areas and I have never been sure why or what makes the difference in the two names. As I originally signed up with Comcast, and I still a Comcast customer or am I now an Xfinity customer or am I a customer to both?
11-21-2011 04:31 PM
Comcast is the corporate name. Xfinity is the branding name that Comcast has given to their Television, Internet, and Telephone services.
So you are still a Comcast customer. Payments still go to the same corporation.
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