06-22-2012 11:26 PM
06-23-2012 04:11 AM - edited 06-23-2012 04:18 AM
Check the remote's instruction sheet section on Volume Lock. If you don't have an instruction sheet, you can get one at http://customer.comcast.com/Pages/HelpNFC.aspx?pri
To lock volume control to the TV:
Volume and Mute should now operate the TV even if the remote is in CABLE mode.
Please give this a try and let us know if it works for you.
08-11-2012 10:11 AM
pamela027 wrote: Nope did not work.. still no volume control on comcast remote..
Did you program the remote code for the TV? Does volume control work after you press the TV button?
06-02-2013 08:50 PM
1. The Xfinity instructions say to enter 993 and then press "VOL -", which didn't work. Your instructions say to enter 993 and then press "TV", which WORKS:
It seems the Remote unit instructions are incorrect.
2. Now my problem with the "TV" solution per the above:
a. I use a SONY "Dream Machine" DVD Player/Sound System. The previous remote control units had a code for this unit, but the new remote control units do not have a working code.
b. The previous DVR box and RCA connections to the TV have been upgraded to a newer DVR box and HDMI connections. An installer said to simply supply the RCA sound output from the DVR to the the SONY, and unlock the volume control, then the Remote should provide the variable sound output to the SONY unit.
c. I have not tried driving the Remote variable sound through the TV as previously configured.
Any suggestions are greatly appreciated.
06-02-2013 10:45 PM
DaDad039 wrote: ... 1. The Xfinity instructions say to enter 993 and then press "VOL -" ...
Comcast wrote those instructions in a very confusing way. Althoug the heading is "Volume Lock", they actually perform an Unlock.
... I use a SONY "Dream Machine" DVD Player/Sound System. The previous remote control units had a code for this unit, but the new remote control units do not have a working code. ...
The preferred hookup would be digital audio output from the DVR to an input on the Sony and using the Sony for volume control. But if you want to use an analog connection and control the volume with the DVR, you'll probably want to lock volume to the DVR:
06-03-2013 12:07 AM
Thanks for your note back.
I locked the volume as you suggested, but still only have a fixed volume setting (with adjustment by the the SONY volume control), plus the Xfinity DVR Remote MUTE operation which still works.
The installer suggested that I connect the Motorola DCH3416 DVR bank of Digital "S"/RCA/Optical " output RCA to the SONY -RCA- "Digital In", which provides a fixed audio signal which has not changed.
For reference,I also just now connected the DVR (apparent) Analog RCA to the SONY Analog RCA and disconnected the "Digital" RCA connection, which caused all sound to be lost.
As I suggested, the previous RCA connection through the Samsung TV allowed the DVR Remote volume key to work under the "Cable" DVR control. However, I'm now using the HDMI connection to the TV without any RCA audio signal from the TV to the SONY, but attempting to use the variable volume control directly from the DVR box Remote.
Thanks for your continued consultation.
06-03-2013 11:34 AM
DaDad039 wrote: ... DVR bank of Digital "S"/RCA/Optical " output RCA to the SONY -RCA- "Digital In" ... HDMI connection to the TV ...
None of the DVR digital audio outputs, including HDMI, can be varied by adjusting the DVR's volume. Digital audio volume can only be adjusted on the device that converts the digital signal back into sound.
DVR volume control only works for the Analog Left and Right output jacks. I don't know why that didn't work for you -- it should!
06-03-2013 02:25 PM
None of the DVR digital audio outputs, including HDMI, can be varied by adjusting the DVR's volume.
I just now disconnected the DVR & SONY Digital Audio "RCAs", and it turns out that with proper (increased) SONY volume adjustment, the DVR & SONY Analog "RCA" connections correctly provide the DVR Remote volume control.
Thanks for your helpful explanations!
07-21-2013 10:02 AM
Ok, I tried the 993 thing. Not only did it not solve the problem, but now I have a seperate, completely useless and ineffective volume bar that does not do anything at all. Is there a way to undo the 993 setting?
07-21-2013 01:30 PM
marklayne wrote: ... Is there a way to undo the 993 setting?
Depends on what you mean by "undo". What remote do you have, what programming steps did you follow, and what exactly isn't working correctly?
07-21-2013 02:46 PM
Sorry I wasn't clear.
Normally when I press volume, a volume bar is at the bottom of the tv screen that changes length as you raise or lower the volume. For some reason my tv stopped taking commands from the remote (xfinity for the rng200n), and when I looked up troubleshooting, I found this thread and followed the instructions above. This didn't fix the problem, but instead gave me a diffent volume indicator at the top of the screen which was a series of vertical lines. When I tried to adjust the volume with this, nothing changed.
Anyway, I continued searching and found this solution in another thread.
This will disable Volume Lock for all devices. The Volume and Mute keys will send the codes for the selected device.
This seems to have cleared the issue of the new vol bar up, and things are now back to normal, but I'm still trying to figure out why the tv stopped accepting commands from the remote to begin with. This has happened a couple of times in the past week and reentering the TV code usually appeared to reset it.
Now I suspect it may be signal interference from a new device in the house trying to connect to the wireless internet, though I'm really not tech savvy and am not sure how likely that is.
07-21-2013 03:03 PM
Ya, I think the first 993 sequence I entered was probably the fix for a different problem from what I was experiencing, so of course it didn't help. But I couldn't figure out how to turn it back off until I found the second sequence. I really should have just googled more before writing anything, but I do appreciate the prompt reply.
09-27-2013 06:30 PM - edited 09-27-2013 06:34 PM
SAMSUNG TV & CABLE REMOTE SYNCING CODES
Luckily the Cable Technician who assisted me in setting up the cable box to my Samsung TV also has a Samsung TV.
The codes for syncing up the Comcast/Xfinity Remote to a Samsung TV are as follows:
10060 - 10812
You can find additional information regarding this via the link below:
10-15-2013 08:17 PM - edited 10-15-2013 08:19 PM
this worked for my samsung
11-24-2013 09:01 PM - edited 11-24-2013 09:06 PM
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