03-05-2012 01:48 PM
Usually when a box is hung on EAS, the only option is to power cycle the box. Unplug the AC power for 2 minutes, then power it up again. It will take a day or so for the guide to fully populate after a power cycle.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map