07-25-2013 07:46 PM
The Comcast website says I have several pieces of equipment that I don't have and have never had. All I have is ONE small, wedge-shaped box and a remote. What's that about? Am I getting billed for equipment I don't have?
07-25-2013 10:23 PM
If your bill is correct, and you have no extra hardware, the xfinity account manage page is probably just displaying a "history of equipment"..
For example, I have a phone/internet modem all in one unit. Before, I had a regular cable modem. The cable modem is still there, but it's not on my bill. It's "historical" (or so they told me )
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