04-18-2012 01:32 AM
Just got a Motorola RNG200N box to relace my older motorola DVR.
For the first day or so, I got the full grey screen with the message above while using the guide or the DVR. Those seem to have gone away but the message persists when I try to play anything On Demand. I have had the techs reset the box and waited the required time but I still get the error in On Demand.
04-18-2012 10:58 AM
3rd call to Comcast finally got it working. Not sure why it took 3 calls and so many attempts to send the "right" signal to the box, but at least it's working now.
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