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There are no new messages in this topic
Accepted Solution

Email Font Size

by clajas in E-Mail and Xfinity Connect Help
When I try to print a email message the font is very small in the printed copy. I try to increase the size by using the plus and minus symbols in the upper right corner. This worked for awhile but no...
Show results in replies (1)
  • Try this way.  Open the email message, click on Printer icon.  When the window opens and is showing...
‎05-22-2013 12:16 PM
2 Replies
57 Views
There are no new messages in this topic
Accepted Solution

Re: What's going on?

by KMEYER805 in Customer Service
don;t expect a quick response no matter what they promise you, I had the same problem for a year and it still isn't resolved. I just kinda resolved to deal with it until someday some other neighbor f...
Show results in replies (1)
  • Our team attempted to reach you today via the phone number on your account to gather additional det...
‎05-22-2013 04:08 PM
4 Replies
171 Views
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Accepted Solution

Modem constantly reboots/drops connection

by Invidia in Basic Internet Connectivity And Modem Help
I was having a fairly poor connection with my old modem that I rented from Comcast, so I went and exchanged it. Comcast gave me  this monstrous SMCD3GNV gateway to replace it. Since then my connectio...
Show results in replies (1)
  • Yes. The upstream power is borderline high and may be intermittently fluctuating even higher out of...
‎05-16-2013 11:42 AM
3 Replies
199 Views
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Accepted Solution

voicemail and voice preferences unavailable on Xfi...

by tmr_fmr in E-Mail and Xfinity Connect Help
I have Xfinity voice, but I cannot access voicemail, or voice preference (Call Screening, etc.) through Xfinity Connect.  It worked in the past, and stopped working over a month ago.  Customer Servic...
  • Tags:
  • Voice
  • xfinity connect
Show results in replies (1)
  • Actually you can also try sending a private message to ComcastKen   http://forums.comcast.com/t5/us...
‎05-16-2013 08:47 PM
4 Replies
144 Views
There are no new messages in this topic
Accepted Solution

NBA and Stanley Cup Playoffs

by RBraught in XfinityTV and Equipment
Is it just my cable box or is the feed over TNT and NBC Sports of the NBA and Stanley Cup Playoffs all pixelated and unviewable for anyone else? All my other channels are fine.   Annoys me to no end ...
Show results in replies (1)
  • most likely a signal issue that requires a tech visit.
‎05-14-2013 07:48 PM
2 Replies
163 Views
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Accepted Solution

Channels disappeared overnight - No announcement c...

by Mean in Channels and Programming
I have three of the small DTA boxes and they are, as of this morning, all going from 29 (CNN) to 34 (TruTV) which means that they are skipping MSNBC, CNBC, Fox News, and FX.  Slightly farther down th...
Show results in replies (1)
  • Spoke too soon.  Who knows why but they all came back around 8:30.  I did nothing (no power off or ...
‎05-23-2013 08:14 AM
3 Replies
256 Views
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Accepted Solution

Program won't delete on DVR

by phillips740 in XfinityTV and Equipment
Viewed program, hit 'delete' and wasn't removed.  Have viewed other programs and 'delete' works fine.  Have tried to rerun programs part way, then use the 'delete' in options when stopped.  Still doe...
Show results in replies (1)
  • Try unplugging the box for a moment, then plug it back in and delete the program.
‎05-23-2013 02:06 AM
2 Replies
76 Views
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Accepted Solution

Bad Internet for 4 weeks now.

by Dictionaryball in Basic Internet Connectivity And Modem Help
This has been a big issue for over a month now. I called Comcast and they've sent techs out twice now and the continue to tell me there's no issue on their part.   It started on the the night of the ...
Show results in replies (1)
  • Your next step is prob to swap the modem.
‎05-11-2013 04:05 PM
10 Replies
592 Views
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Accepted Solution

Can't connect neither iPod touch nor Galaxy S3 to ...

by diamondjada in Home Networking / Router / & WiFi Gateway Help
I have been trying to connect my ipod and cell phone to my internet but both devices say unable to connect.  I found instructions here in the forums, but still no luck.  Not sure what i'm doing wrong.
Show results in replies (1)
  • Thanks James.  I actually tried that link before and it didnt work.  This time i relized that the p...
‎05-22-2013 07:07 PM
5 Replies
203 Views
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Accepted Solution

Internet is not working

by devitajoan in E-Mail and Xfinity Connect Help
I can not get into the internet nor my emails. Help, it was working early this morning
Show results in replies (1)
  • It was only the comcast site and within 24 hours the site was working. Thanks for all your help.   ...
‎05-14-2013 01:58 PM
6 Replies
232 Views
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