I just got an email bot alert from CC. I have all the infor. on bot help and the number to customer security assistance but do not have links to those site that will check to see if you have a bot. C...
i have an older arris tm602g docsis2.0,but im on comcast performance internet. id like to upgrade to docsis3.0 . should i submit the comcast form for an upgrade but how do i specify the fact that i ...
I noticed today that all calls out started giving me a busy tone (even callling my number for voicemail) and all calls in are redirected to voicemail. Power-cycling the modem fixed the problem but on...
I've noticed that Comcast blocks access to HBO Go via Roku, XBox live (w/o gold subscription) and smart tv apps. Will Comcast allow access via the new Apple TV app? I'd love to get this functional...
Hi I have Basic Limited TV service. Recently Comcast decided to change the channel layout in my area and nobody in Customer Service was aware of that or could tell me the new layout. All the lineup...
I received an email today. I tried "chat" and then a phone call, but could not find a place to determine if this is valid or to report it as a fraud - everyone told me to try someplace e...
my norton is showing an x on security..it says to fix quick scan..I will get a screen that says fixed and green arrow but still shows red x..need to fix...when click says already running..this has be...
Possible virus by Comcast. Today, curious about my internet speed I was looking for ways to test it. I came across a solutions download (forget the name and never want to see it again). I downloa...
Hello all, I currently have malwarebytes on my computer. At least twice a week, i get a popup telling me that malwarebytes has blocked a suspicious website from accessing my computer. I do look up th...
I scheduled an appointment today 10-Noon for someone to move the cable wires Comcast installed moved off of my stairs. The person in the Philippines did not understand me after I explained numerous t...
